Frequently Asked Questions

Frequently Asked Questions

Why can't I do Pkg.add() on Julia 0.6 ?

JuliaBox uses a distributed remote file system as you home directory in order to provide more persistent diskspace to our users. Package operations are unusable on these filesystems. We therefore ask you to use the package management UI by clicking on the Packages link at the top of the page.

How long does a session last?

For users on the free usage tier, sessions are dropped after 90 minutes of use. Paid users get longer session times.

How do I get a console?

Click [New]/[Terminal] on the Jupyter menu dropdown

I get "Kernel Died" messages

This is usually due to corrupted or outdated packages. Please remove any packages you may have installed, see here. If the problem continues, look at the logs for any clues, or contact us for help.

Where are the logs

Logs are stored in the logs directory in your home folder. You can navigate to it from the home page. Look in the files there for the first steps towards troubleshooting any problems.

If I have any more questions, who should I ask?

Please email juliabox@juliacomputing.com